We understand life is busy and unexpected situations occur. In the event you need to reschedule or cancel an appointment, please call our office at your earliest convenience.
We also pride ourselves on offering same day and urgent appointments, often requiring our providers and staff to adjust their schedules accordingly or service our patients outside of their regular work schedule. If you cancel your medical appointment within 24 hours of your scheduled appointment time, you will be billed a $25 cancellation fee. For all cosmetic procedures cancelled within 24 hours of your scheduled appointment time, you will be subject to a cancellation fee up to 50% of your aesthetic service fee for that day. If you have prepaid for your service and cancel within 24 hours of your scheduled appointment time, your prepaid amount will be forfeited and deducted from your account.
We appreciate your cooperation and understanding. If you have questions about our cancellation policy, please contact us at firstname.lastname@example.org or (949) 706-2887.